Refund policy
At HeavyAmbitions, we value quality and customer satisfaction. Please review our return and refund policy below.
Returns
- Returns are accepted within 14 days of the delivery date.
- Items must be unworn, unwashed, unused, and in original condition with tags attached.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Final sale items
- Gift cards
- Items showing signs of wear, washing, or damage not caused by us
Refunds
- Once your return is received and inspected, we will notify you of the approval status.
- Approved refunds will be issued to the original payment method within 5–10 business days.
- Original shipping fees are non-refundable.
Exchanges
- Exchanges are only accepted for defective or damaged items.
- Contact us within 48 hours of delivery with photos of the issue.
